Job: iCare Manager

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We are a company that focus to develop wide range of creative product that is dedicated for hospitality industry. We aimed to empower Indonesian hotelier with useful platform where they can share their knowledge, collaborate, find jobs and learn so that it will bring high impact to our industry and its ecosystem.

To support pre opening of our new production studio, we are looking for iCare Manager” like you who has the same passion as us to help other to grow.

About The Jobs

You will be responsible to manage the efficient and effective running of our “iCare Department”, your job is to make sure that all user and potential customer are engage and happy when they are using our platform. You will manage support team to give excellent service to customer either offline and online by providing warmth welcome and correct solutions in a timely manner.

To be successful for the position you must fit with the following requirements:

  • Very good in customer service
  • Having knowledge in IT related software
  • Excellent leadership and influencing skills
  • Fluent in Bahasa and English both writing and spoken
  • Fast learner, friendly and team spirited
  • Having minimum 2 years of experience as Information Technology Manager within 5 Star International Hotel Chain.
  • Minimum Bachelor Degree in Information System
  • You must be willing to relocate to our production house located in Yogyakarta

 What you will get?

We believe that our main driver for our success is our people! You will receive the following benefits:

  • Excellent and unparalleled Learning & Development Opportunity
  • Sophisticated and Fun Working Culture that make you feel comfort to do your job
  • Flexible rostering and schedule
  • Service Charge, Bonus, and vacation allowance

Where to send your application?

Kindly please send your resume along with recent photograph  to, however only short listed candidate that is fit to our requirement who will be notified. This job advertising is close on 1st Nov 2017

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